PRIVACY POLICY

The Herefordshire Flower Studio

IMPORTANT LEGAL NOTICE

ATTENTION: This legal notice applies to your use of this Website and to any correspondence between us and you. Please read these terms carefully before using this website or submitting your personal data to us. Using this website or otherwise submitting your personal data to us / agreeing to submit your personal data to us indicates that you accept the terms of this Privacy Policy. This notice is issued by The Herefordshire Flower Studio.

PRIVACY POLICY:

This is to confirm that The Herefordshire Studio takes the security and privacy of our customers and of users of this Website very seriously. Please read the following privacy policy to understand how we use and protect the information that you provide to us.

Information we collect from you

The type of information we will collect about you includes:

  • Your name
  • Address
  • Phone number (including mobile number)
  • E-mail address
  • Credit/debit card details.

We will never collect sensitive information about you without your specific consent.

Our web server collects your domain name and your e-mail address.

Use of personal data

The information that you provide will only be used to provide services and products that you have requested from us.Your information will enable us to provide you with the services that you request;  to process your order (including verifying payments) and to provide confirmation and fulfillment of your order.  We will not email you in future unless you request that we do so. 

Where you supply us with third party personal information so that we can complete a delivery to that third party, we will not use such third party personal information for any purposes other than to carry out the delivery.

Cookies

A cookie is a small information file that is sent to your computer and is stored on your hard drive. Some websites use cookies to remember users' email addresses or log on details. We do use Cookies on our website.

We may use technology to track the patterns of behaviour of registered and non-registered visitors to our site. This can include using a cookie which would be stored on your browser. The information collected in this way can be used to identify you unless you modify your browser settings so as to not accept cookies.

Every time you connect to our Website we store a log of your visit which shows the unique number your machine uses when it is connected to the internet (IP address). This tells us what you have looked at and which browser you use to view the pages. This information helps us to understand which areas of the site are of particular interest and which pages are not being requested. It also tells us the number of 'hits' on the Website.

Information that is collected via Cookies is used in accordance with this Privacy Policy.

Retention and storage of your information

We do not keep your personal details for longer than we require for these purposes that we have mentioned. When we destroy or delete any of your personal information that we hold either electronically or on paper, we make every reasonable effort to do so in secure circumstances.

Please note that our policies on privacy will be overridden where we are required or permitted to disclose personal information under law or the terms of any court order.

Checking your details

You are entitled to see the information that we hold about you. You may ask us to make any necessary changes to ensure that your information is accurate and kept up-to-date. If you wish to verify the details you have submitted to us, you may do so by contacting us using the contact details at the end of this notice. 

Security

We will take all reasonable measures as required under the General Data Protection Regulation 2018 to ensure that personal information you submit to us is kept secure and protected from unauthorised use or disclosure. If we share personal data with third parties in accordance with this Privacy Policy, we will take all reasonable measures to ensure that such third parties also take appropriate security measures in relation to your personal data.

Changes to our Privacy Policy

Any changes to our privacy policy in the future will be posted to the Website and, where appropriate, by email notification.

Unsubscribe

If you wish to refuse to receive any marketing communications from us to you, please let us know at any time by emailing us on Theherefordshireflowerstudio@gmail.com and we will comply with your request.