Terms of Hire

All items remain the property of The Herefordshire Flower Studio at all times.

Hire charges

Hire charges are based on a ‘Time on Hire’ basis and not on a ‘Time Used’ basis.

Hire charges include cleaning of the vases.

Hire Charges quoted are for a 3 day hire and are based on the customer collecting and returning the goods.

Any additional days will be charged for. Rates for long term hire can be given by quotation.

Delivery and collection charges will be in addition to the hire charge if required. Delivery charges will vary in accordance to location.

The Herefordshire Flower Studio reserves the right to charge for late returns.

Deposit and Payment

A returnable deposit of 10% of total charge must be paid to secure the booking before collection or delivery. 

Deposits will be refunded after the items have been returned and checked by us. Shortages and damaged goods will be charged at retail replacement price at the time of loss or breakage. No substitutes will be acceptable.

Hirer Responsibilities

The hirer is responsible for the goods from the time of acceptance until returned to our premises, Unit 13 Beech Business Park.

The Herefordshire Flower Studio is under no liability whatsoever for any injury or damage to persons or property or loss of profit claimed by the hirer in respect of any interruptions, delays, inaccuracies, errors, omissions or any failure to deliver or from the use of the hired items.

It is the responsibility of the Customer to ensure that users of the equipment exercise adequate care to avoid injury. The Herefordshire Flower Studio will not accept responsibility for injury caused through irresponsible behaviour.

None of these terms and conditions affect your statutory rights as a customer.